Tanabata Limited Liability Company is committed to thorough corporate ethics and legal compliance. Recognizing that this is a serious social responsibility, we have established the following “Privacy Policy”.
Handling of personal information
(1) Acquisition of personal information
In each of our business activities, we receive orders for our products and services from customers, inquiries regarding our products and services such as technical consultations, repair requests, catalog requests, participation in various surveys, campaigns and events, and other In response to inquiries from customers to our company, etc., we may acquire personal information of customers and personal information of persons in charge of customers such as corporations to the extent necessary.
(2) Use of personal information
We use personal information entrusted to us by our customers to provide our products and services, provide after-sales service, develop and improve the quality of our products and services, respond to customer inquiries, and provide information on our products and services. , We will use it for guidance and management of campaigns and events held by our company. In addition, in order to provide better services to our customers, we may outsource the handling of personal information between group companies or to an external contractor. When outsourcing, we will select contractors who handle personal information appropriately, decide on necessary matters so that the contractors can implement appropriate management, and strive to protect the personal information of our customers.
(3) Shared use of personal information
When sharing the personal information of customers with stores, etc., the Company will notify the customer in advance of the scope of joint users, items of use, purpose of use, etc. To do.
(4) Provision of personal information to third parties
We will not provide your personal information to a third party without your consent, except in the case of shared use by retailers, etc., or provision to subcontractors. However, this does not apply when it is based on laws and regulations, when it is necessary to protect human life and property, and when cooperation with public institutions such as the police and courts is necessary.
(5) Disclosure of personal information, etc.
If we receive your request for disclosure of your own personal information in accordance with our prescribed procedures, we will notify you when it significantly interferes with our business, or when there is a risk of harming the life, body, property, or other rights of an individual. We will disclose it to the customer without delay, except for certain occasions. In addition, when we receive a request for the correction, addition, deletion, suspension of use, or erasure of your own personal information in accordance with our prescribed procedures, we will conduct an investigation without delay and, as a result, When there is a certain reason, we will definitely implement it. Compliance with laws and regulations related to the protection of personal information We will comply with laws and regulations related to the protection of personal information.
(6) Security control measures for personal information
We will protect personal information from unauthorized access, loss, falsification, leakage, etc. of personal information, and in order to ensure accuracy and safety, we will establish a management system and implement appropriate safety measures.
(7) Continuous improvement
We will continuously review and improve our efforts to protect personal information.
The information desk
For inquiries regarding this policy, please contact the contact below.
Address: 〒665-0881
2-4-12-215 Yamamoto Higashi, Takarazuka City, Hyogo Prefecture
Company name: Tanabata Travel Agency – Tanabata LLC.
Email address: kao@tanabata77.jp